Food Service

Providing care and comfort to people away from home®

Delaware North Companies Travel Hospitality Services was the first member of the industry to consider airports as harbingers of the sights, sounds and tastes of the region outside the terminal. Revolutionary for its time, the Gateway Concept quickly became the standard in airport hospitality. Even today, we approach each travel hospitality food service opportunity by putting together a compelling mix of strong local, national and proprietary brands.

Names like Applebee´s®, Chili´s®, Fuddrucker´s®, Sonic Burger®, Wendy´s®, Caribou Coffee®, Schlotzsky´s Deli®, Einstein Bros. Bagels® and Edy´s® are recognized and trusted. For local color, we present the areas´ favorite dining spots.

A vivid example can be found in Austin-Bergstrom International Airport, where you can get hot deli sandwiches from Austin´s own Schlotzsky´s Deli® served on Schlotsky´s original sourdough bread, or The Salt Lick®, where guests can sample open-pit, Texas-style barbeque. And when in Nashville, you no longer have to leave the airport to get a taste of the world-famous Tootsies, a favorite of music legends Waylon Jennings and Willie Nelson.

From the space-age Encounter restaurant above the LAX airfield to the birthplace of the ubiquitous chicken wing in Buffalo-Niagara International Airport, we never stop looking for ways to enhance travel hospitality food service. When we add our own strong brands like Vito´s® and Lefty´s®, you can be sure your guests will have choices that are second to none. 

Indeed, our customers are our number-one priority; outstanding service is our passion. All of our employees participate in rigorous customer service training as part of GuestPath®, our continuous improvement process. Implemented throughout Delaware North, it focuses on understanding and meeting the special needs of airport travelers. GuestPath® teaches our employees to identify, understand and meet the unique needs of airport travelers. We listen to our clients and guests, and we deliver what we promise.