Gaming Hotel Management

Making every room a destination

We take a unique approach to hotel management. That is, we focus on individual, special, one-of-a-kind properties whose specific needs require customized solutions. In this way, we can make a difference in our partners’ success.

We own and/or operate more than 10 award-winning resorts, including our top-rated regional destination casino hotel in Wheeling, West Virginia, and the latest addition to our portfolio, the 205-room hotel within Jumer’s Casino & Hotel in Rock Island, Illinois. In addition, Delaware North offers approximately 4,000 rooms throughout our network of extraordinary properties, which include: The Ahwahnee in Yosemite National Park, Tenaya Lodge in California and many more unique destinations around the globe.

We offer a complete suite of gaming and hotel management services, including:

• Conference center management
• Design and development
• Entertainment
• Food service and culinary
• Internal controls
• Operational transition management
• Reservations
• Retail
• Sales and marketing
• Security
• Staffing and customer service training
• Standard operating procedures