United Kingdom Hospitality Management Company
Delaware North Companies (UK) is a young and dynamic business that thrives on being creative, ambitious and relentless in pursuing operational excellence. From the Diamond Club at Emirates Stadium (under the guidance of two-star Michelin Chef Raymond Blanc) to creating bespoke hospitality for concert goers at Wembley Stadium, we are not only a focused hospitality company, but also an excellent hospitality partner with a growing portfolio of contracts within the airport sector and a ever busy diverse range of services, provided to our Sportservice clients and customers,
Our successful relationships with our existing clients are based on:
- An operating philosophy of focusing on satisfying the needs of our guests
- Our persistence to continually develop, innovate and evolve our service offering
- Our commitment to a high-quality supply chain
- The effective continual development of our staff through GuestPath®, our global, well-proven customer service programme
Essentially, we offer the best of both worlds. We are able to leverage the financial security, technology, training and experience that our parent company affords us, coupled with the freedom to act locally, to provide very specific tailored and creative solutions that are generally associated with smaller boutique-type operations.
We have achieved significant growth since re-entering the UK market in 2005 by assessing new operations individually, and designing services and outlets balancing the highest level of satisfaction consistent with maximising returns to stakeholders.
Executive Chef Frank Coughlan gives ESPN a cooking lesson at Wembley Stadium. click here
More Cooking 101 at Wembley Stadium with Chef Coughlan. click here