Delaware North Companies Parks & Resorts

Delaware North Companies Parks & Resorts marked its 15th anniversary last fall. That might not sound significant in light of the fact that our parent company has been in business for nearly a century, but for those of us who work to provide Hospitality and Stewardship in Special PlacesSM it was a time for celebration
nonetheless.

Even more gratifying than the success and growth we’ve experienced since beginning our parks and resorts business in 1993 is the fact that we have remained true to our ideals. GreenPath®, which began with our contract in Yosemite, is now firmly in place in all locations in Parks & Resorts, as well as throughout Delaware North’s other operating divisions. GuestPath® is making a difference in the level of service our visitors receive, and we’re busily telling the stories of the distinctive – often historic – properties where we operate.

We have been bringing this philosophy of stewardship to our operated as well as owned properties from the onset. And given our standing as a $350 million hospitality company that can be found at the Kennedy Space Center, the Grand Canyon, Tenaya Lodge and Niagara Falls, it’s a solid plan.

Where Delaware North is concerned, we’re the new kid on the block. But suffice it to say, we’re growing up quickly and in a way that makes our parent proud.

Kevin Kelly
President
Delawre North Companies Parks & Resorts
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