Travel Hospitality Services' Gateway Concept^SM

The original “gateway” hospitality provider

A decade and a half ago, Delaware North took a novel approach to the business of providing travel hospitality in airports. The approach involved much more than simply managing airport concessions. We called it the Gateway Concept^SM and it revolutionized the food, beverage and retail offerings that we have come to expect when we travel.

Before the Gateway Concept^SM, terminals were all the same. Delaware North saw this as an opportunity to transform them into portals that allow travelers to catch a glimpse of the sights, sounds and tastes awaiting them outside. Our travel hospitality management professionals accomplish this by:

• Incorporating strong, unique local and regional brands into the food, beverage and retail mix
• Featuring the products of businesses native to the area
• Celebrating the city’s culture in every way that we can

We created the Gateway Concept^SM and we have been working diligently to expand our portfolio by adding the most innovative, compelling brands from around the world.