Gaming Services Retail Management

Playing. Staying. Shopping.

In addition to world-class gaming services, our industry-leading team offers retail expertise that takes the offerings beyond the realm of souvenirs.  We create a comprehensive retail program that not only tells the story of the property, it lets guests take a piece of the experience home with them. Whether your guests are looking for branded products with famous names like Nike® and Cutter & Buck®, regional food items, the latest in books and periodicals or eclectic handmade gifts from local artisans, our gaming and retail management team knows how to create a customized combination of these elements.

With our decades of experience, we’ve built up a full suite of qualifications, including:

• Architectural design
• Internal controls
• Inventory control
• Management
• Merchandising
• Purchasing
• Reporting
• Staffing and customer service training
• Standard operating procedures
• Storage and packaging