Current NPO

Policies & Procedures

Health Policy
All volunteers must sign this form in order to work at the stadium on event day stating that the understand the Health Policy as written. As the Group Lead, you may collect the forms and give them to the NPO Coordinator, or individuals are welcome to send them to Arlethia Hailstock. Please have your volunteers indicate the group name on the form.

Alcohol
Delaware North Services, Inc. and the Carolina Panthers take alcohol service very seriously. We have certain policies in place to ensure fans have a safe, enjoyed experience at Bank of America Stadium and all associates must be trained for Alcohol Policy Compliance.

PCI - Payment Card Industry
Delaware North is setting a guideline that ALL Employees & Volunteers who might handle a fans credit card or touch the MICROS terminals (registers) MUST be trained on the PCI Standards.

Food Safety
If your group is new to the stadium, it is mandatory that your volunteers must be attend a food safety training class and submit the quiz to the NPO Coordinator Arlethia Hailstock. Please have your volunteers indicate the group name on the form.

Contact Us

Delaware North Sportservice at the Bank of America Stadium
Carolina Panthers Football
Stadium Food & Beverage
800 S. Mint Street Charlotte, NC 28202
P: 704.358.7100
F: 704.358.7147