Animal Welfare Commitment

As a major food service provider and a leader in the industry, Delaware North is continuing efforts to drive sustainability in the food supply chain.

In support of corporate social responsibility and as a part of our ongoing efforts, Delaware North is committed to the responsible sourcing of products that are sustainable, meet consumer expectations, and make good business sense. Through each purchasing decision, we have the ability to impact the environment, health and wellness, social justice, and animal welfare. We partner with various suppliers to support our goals that drive ongoing improvement.

Broiler Welfare Policy 
Delaware North understands the issues related to the welfare of broiler chickens. We partner with and expect our suppliers to take action that improve conditions. The policy requests that poultry suppliers of broiler chickens act on the following by 2024:

  • Improve welfare outcomes associated with fast-growing breed strains according to the Global Animal Partnership’s (GAP) standards. 
  • Provide enriched environments, including natural light, hay bales, litter, perches, and lighting per GAP standards. 
  • Ensure maximum stocking density is equal to/less than 6 pounds per square foot per GAP standards.
  • Render birds unconscious prior to shackling using controlled or low-atmosphere stunning.
  • Provide details on compliance by a third-party auditor.

Shell Eggs and Liquid Eggs from Cage-Free Hens 
Delaware North has committed to sourcing 100 percent of shell eggs and liquid eggs  from cage-free hens by 2020 in the United States or sooner if supplies become available. The company has made significant progress toward this goal since January 2018, when we launched a companywide initiative. As of June 2018, we are sourcing 60 percent of shell eggs from café-free hens. We continue to work toward our goals by:

  • Partnering with distributors and suppliers to source cage-free shell and liquid eggs.
  • Partnering with various organizations and others in the food service industry to address cage-free eggs. Organizations include the National Restaurant Association and Business for Social Responsibility.
  • Improving internal communications about cage-free shell and liquid eggs by providing resources that educate and guide chefs, food and beverage managers and decision-makers to increase the purchase of cage-free shell and liquid eggs. 
  • Increasing awareness of our commitment to purchase cage-free shell and liquid eggs by sharing product information with staff, guests and suppliers that communicates our effort and ways they can support it. 
  • Measuring and reporting progress annually to support goal achievement.