Co-Chief Executive Officer for Delaware North, Alternate Governor, Boston Bruins
Louis M. Jacobs is co-chief executive officer of Delaware North, one of the world’s leading hospitality and food service companies. Delaware North is one of the largest and most admired privately held companies in North America with $3 billion in annual revenue and 60,000 associates serving half a billion customers in the United States, Canada, Australia, New Zealand, the United Kingdom and Asia. The company will be celebrating its 100th anniversary and a move into a new global headquarters in late 2015.
Mr. Jacobs began his career with Delaware North in 1986 with a focus on the company’s pari-mutuel and gaming operations and the company’s growing international holdings. For the gaming division, Mr. Jacobs had responsibility for operations, business strategy and expansion of Delaware North’s pari-mutuel operations. Delaware North’s current gaming portfolio now includes regional casinos and venues in seven states.
It was his interest in international business that led to his decision to relocate to Sydney, Australia, in 1993 to assume the position of chairman of Delaware North (Australia) Pty Ltd, a division of Delaware North Companies International. In 1994, Mr. Jacobs was appointed president of Delaware North Companies International, with overall responsibility for the subsidiary holdings in the Pacific Rim, Middle East and Eastern Europe. During his tenure in Australia, the company experienced strong growth and expanded in the sports and airport hospitality industries. In 1995, he returned to the company’s world headquarters and was appointed to the position of executive vice president of Delaware North Companies.
Today, Mr. Jacobs is focused on leading the company’s growing portfolio of businesses, which includes food service and retail operations at global sports stadia and arenas, award-winning restaurants, worldwide airports, destination resorts, national and state parks and gaming and entertainment venues. Delaware North’s locations range from the Australian Open and Wembley Stadium to Kennedy Space Center Visitor Complex and Yosemite National Park.
Under his leadership in 2014, Delaware North completed the acquisition of a majority interest in Patina Restaurant Group, a leader in the premium segment of the restaurant and catering industry with more than 60 restaurants on the East and West Coasts, including landmark venues such as Rockefeller Center, Lincoln Center’s Metropolitan Opera House, Walt Disney Concert Hall, Walt Disney World and the Emmy Awards Governors Ball.
Given his tenure in international business, Mr. Jacobs in 2014 led the company’s re-entry into Asia with the opening of the new Singapore Sports Hub, one of the newest major sports destinations in Asia, at which Delaware North provides catering and food services through a joint venture. Mr. Jacobs has been providing leadership to the company’s growing international portfolio of businesses for more than two decades.
Outside of his professional role with Delaware North, Mr. Jacobs is active in equestrian sports. He has represented the United States in numerous international events, including two World Cup Finals. He has served on several notable equestrian boards and currently serves on the board of directors of the National Horse Show. He is vice chairman of the board of directors of the Lake Placid Horse Show Association and also serves on the board of directors of the Hampton Classic Horse Show.
In addition, Mr. Jacobs is an alternate governor for the Boston Bruins, the team owned by his family, which is one of the oldest and most respected NHL franchises and was named Professional Sports Team of the Year in 2012 by SportsBusiness Journal. His leadership in sports, both domestically and internationally, was recognized when he was presented a SportsBusiness Journal Forty Under 40 Award. His family was also recently honored with the St. Jude Inspiration in Sports Award at the Global Sports Summit.
Mr. Jacobs is a member of the Committee for Economic Development, a leading independent public policy organization, and has participated in numerous other business forums and organizations over the years.
Mr. Jacobs is an active philanthropist and has been involved in leadership roles in both national and regional boards and organizations. Each year, his company gives more than $10 million to charitable organizations ranging from cancer causes to hunger and anti-poverty campaigns, most recently giving $1 million to Say Yes, a program designed to help high school students attend college. Due to his family’s efforts, Delaware North and the Jacobs family have received two Philanthropist of the Year awards for their commitments to their communities. Mr. Jacobs serves on Camp Dudley’s Board of Overseers. Camp Dudley is the oldest continuously operating boys’ camp in the United States.
Mr. Jacobs received his bachelor’s degree from Harvard University in 1986 and his master’s degree in business administration from Harvard University School of Business in 1991. Mr. Jacobs resides in East Aurora, N.Y., with his wife, Joan.