At Delaware North, diversity of backgrounds, skills and perspectives is critical to our business and ensuring the best experience for our team members, guests and partners. We also appreciate the impact we have in the communities we serve through leadership, investment and action.
Innovation and collaboration thrive within a culture of mutual respect and appreciation. Delaware North’s diversity, equity and inclusion (DE&I) mission is to advocate for, and actively foster, diversity of thought, skills and backgrounds so we can be our best selves and provide the best experiences for our team members, guests and partners.
Leadership and Approach
To ensure a consistent focus on awareness and initiatives across Delaware North, we have established a Diversity, Equity & Inclusion Advisory Council (“Council”) comprised of leaders across the company. The Council is tasked with helping Delaware North advance diversity, equity & inclusion throughout our operations, as well as foster a workplace where people can thrive and build long-term, fulfilling careers. The Council focusses its efforts in four main work streams: operating principles, resource groups, policy/governance, and learning and awareness.
Investing in our Communities
Given the importance of supporting and strengthening the communities in which we operate, Delaware North launched a “Healthy Hometowns” program that invests in proven social determinants of health and quality of life. This includes areas such as child and family health and safety, equity in education and workforce readiness. We make targeted investments in historically underserved communities, establish and grow procurement partnerships with diverse suppliers, including minority and women-owned businesses, small business enterprises, HUBZones, etc. We also apply practices that help us attract, develop, engage, advance and retain a diverse, high-performing workforce.
Using our Purchasing Power for Good
We understand that our expertise and scale as a global business offers us a unique opportunity to support and promote a more inclusive supply chain. We work with local and national suppliers, distributors and wholesalers, including diverse suppliers such as Minority-owned Business Enterprises (“MBEs”). In addition to maintaining our own partnerships, we convene regularly with our largest procurement partners to review their approaches and confirm the use of diverse suppliers; in addition, wherever possible we try to source our produce through local farms when it is seasonally available.
We partner with small businesses that are part of the Airport Concessions Disadvantaged Business Enterprise (“ACDBE”) program, which is designed to create a level playing field and allow disadvantaged business enterprises to compete fairly for Department of Transportation-assisted contracts. Our robust ACDBE program features more than a dozen active contracts nationwide.