Lou Jacobs

Co-Chief Executive Officer, Delaware North, and Alternate Governor, Boston Bruins

Louis M. Jacobs is Co-Chief Executive Officer of Delaware North, a family-owned, global leader in hospitality and food service. Delaware North has annual revenue of $3 billion and more than 55,000 employees, and it serves half a billion customers annually on four continents. 

As Co-CEO, Jacobs provides stewardship to the more than 100-year-old Delaware North and its operating subsidiaries, which include industry leaders in food and retail operations at airports and sports venues, sports facility ownership and management, operations of parks and major tourist attractions, hotel ownership and management, and gaming operations. The company recently acquired Patina Restaurant Group, a leader in the premium segment of the restaurant and catering industry that operates restaurants and manages catering and food service at high-profile venues such as Rockefeller Center in New York, the Emmy Awards Governors Ball in Los Angeles, and Walt Disney World in Florida and Disneyland in California. 

In his position, Jacobs is responsible for long-term strategic direction, determining mergers and acquisition candidates, positioning the company in emerging markets, and working with financial institutions on overall business strategy. In addition to his senior management post with Delaware North, Jacobs serves as alternate governor for the six-time Stanley Cup-winning Boston Bruins of the National Hockey League.

Jacobs’ professional involvement with Delaware North began more than 30 years ago. In 1995, he was named executive vice president after serving as president of Delaware North Companies International, during which time he oversaw the subsidiary holdings in the Pacific Rim, Middle East, and Eastern Europe. Prior to that, Jacobs was the chairman of Delaware North’s Australia division. He first came to the company with a focus on Delaware North’s pari-mutuel and gaming operations, and had responsibility for operations, business strategy, and expansion of the company’s pari-mutuel holdings. Delaware North’s current gaming portfolio now includes regional casinos and venues in seven states. 

Delaware North is a generous benefactor of multiple nonprofit institutions throughout the world, and particularly in Buffalo, N.Y., where the company is headquartered. Delaware North has committed more than $50 million to the University at Buffalo, the largest institution of the State University of New York system, and the university recently renamed its medical school the Jacobs School of Medicine and Biomedical Sciences in recognition of his family’s steadfast support. Delaware North and the Jacobs family have also made $1 million donations to the Say Yes Buffalo initiative and the Explore & More Museum, both of which are committed to advancing elementary and secondary education in Buffalo. 

Jacobs is active in equestrian sports and has represented the United States in several international events. He currently serves as vice president of the board of directors for the National Horse Show, as well as vice chairman of the board of directors for the Lake Placid Horse Show Association. He is a member of the board of directors for the Hampton Classic Horse Show and the United States Equestrian Team (USET) Foundation, as well as a member of the finance committees for the United States Hunter Jumper Association and its charitable foundation.

Jacobs, who earned both a bachelor’s degree and master’s degree in business administration at Harvard University, resides in East Aurora, N.Y., with his wife, Joan. They have two children, Louis Jr. and Charlotte.