Co-Chief Executive Officer, Delaware North, and Alternate Governor, Boston Bruins
Louis M. Jacobs is Co-Chief Executive Officer of Delaware North, a hospitality and food service company that is one of the most admired family-owned and operated companies in the world. Delaware North has annual revenues of $3 billion and more than 60,000 employees, and the company serves half a billion customers annually on four continents. As Co-CEO, Mr. Jacobs provides stewardship to the 100-year-old Delaware North and its operating subsidiaries, which include industry leaders in food and retail operations at airports and sports venues, sports facility ownership and management, operations of parks and major tourist attractions, hotel ownership and management, and gaming operations. The company recently acquired Patina Restaurant Group, a leader in the premium segment of the restaurant and catering industry that operates restaurants and manages catering and food service at high-profile venues such as Rockefeller Center in New York, the Emmy Awards Governors Ball in Los Angeles, and Walt Disney World in Orlando.
In his position, Mr. Jacobs is responsible for long-term strategic direction, determining mergers and acquisition candidates, positioning the company in emerging markets, and working with financial institutions on overall business strategy. In addition to his senior management post with Delaware North, Mr. Jacobs serves as alternate governor for the six-time Stanley Cup winning Boston Bruins of the National Hockey League.
Mr. Jacobs’ professional involvement with Delaware North began more than thirty years ago. In 1995 he was named executive vice president after serving as president of Delaware North Companies International, during which time he oversaw the subsidiary holdings in the Pacific Rim, Middle East, and Eastern Europe. Prior to that Mr. Jacobs was the chairman of Delaware North’s Australia division. He first came to the company with a focus on Delaware North’s pari-mutuel and gaming operations, and had responsibility for operations, business strategy, and expansion of the company’s pari-mutuel holdings. Delaware North’s current gaming portfolio now includes regional casinos and venues in seven states.
Mr. Jacobs has a Masters of Business Administration and a Bachelor of Arts from Harvard University.
Delaware North is a generous benefactor of multiple non-profit institutions throughout the world, and particularly in Buffalo, NY, where they are headquartered. The company has committed over $50 million to the University at Buffalo, the largest institution of the State University of New York system, and the university recently renamed their medical school the Jacobs School of Medicine and Biomedical Sciences in recognition of his family’s steadfast support. They have also made million dollar donations to the Say Yes Buffalo initiative and the Explore & More Museum, both of which are committed to advancing elementary and secondary education in Buffalo.
Mr. Jacobs is active in equestrian sports and has represented the United States in numerous international events. He has served on several notable equestrian boards and currently serves on the board of directors of the National Horse Show. He is vice chairman of the board of directors of the Lake Placid Horse Show Association and also serves on the board of directors of the Hampton Classic Horse Show, as well as the National Horse Show. He is a member of the finance committees of the United States Hunter Jumper Association and its charitable foundation.
Mr. Jacobs is a member of the Committee for Economic Development, a renowned independent public policy organization that focuses on fiscal and regulatory policies, as well as expanding economic opportunities for all Americans. He is a member of the board of trustees for Camp Dudley, the oldest continuously operating boys’ camp in the United States, and he serves on Harvard University’s Committee on University Resources. He was formerly a member of the board of directors for the National Conference for Community Justice.
He resides in East Aurora, NY with his wife, Joan. They have two children, Louis Jr. and Charlotte.