Guaranteed Rate Field

Guaranteed Rate Field

333 West 35th Street, Chicago, Illinois 60616

Delaware North Sportservice is the concessions and retail provider at Guaranteed Rate Field, home to Major League Baseball’s Chicago White Sox. Delaware North operates the concessions on the 100 level and the 500 level and the retail stores/kiosks throughout the entire park. 

Guaranteed Rate Field’s two-tiered Fan Deck area offers a panoramic view of the playing field as it sits atop the center field Delaware North-operated concession stands. The Delaware North-operated Bullpen Sports Bar is a two-tiered, open-air section located in right field that offers an insider’s look into the visitor's bullpen.  

In 2014 Delaware North opened the brand new Xfinity Zone bar and carvery.  It is located on the 100 level and offers concessions fare, freshly carved sandwiches, and beverages via table service.

The Chicago Sports Depot, developed and operated by Delaware North, is the flagship store of the Chicago White Sox and is located at the Gate 5 Plaza. Boasting 12,000 square feet of premium retail space, the store, which opened in November 2011, is an all-things Chicago sports retail store that is one of the largest of its kind in the world.

For our customers of the Chicago Sports Depot:

For information regarding the Chicago Sports Depot store, located at 320 W. 35th Street, Chicago, IL 60616, please call: 312-674-5769.

For information regarding returns and exchanges of merchandise purchased on the site, please call: 312-674-5183.


  • Food and Beverage

    • As a leader in food service management, we operate some of the busiest and most famous kitchens in the world. 

  • Retail

    • Delaware North operates 300 stores in parks, resorts, attractions, airports, toll plazas, sporting venues, open-air marketplaces and gaming properties worldwide.

  • Special Events

    • From the iconic Plaza in New York City to the enormous Wembley Stadium in London, every event, fundraiser, wedding or celebration is different -- so we treat each one as if it were the only one. 

Retail Store of the Year

The Chicago Sports Depot earned recognition in the 2011 Retail Store of the Year competition from trade magazine Chain Store Age.

"Providing fans with the best experience possible includes offering a variety of the best ballpark food. We are excited to improve our food offerings at Guaranteed Rate Field to offer new, fresh food items to White Sox fans."

Brooks Boyer White Sox, Senior Vice President of Sales & Marketing

Venue Highlights

Length of contract: Since 1940
Seating capacity: 40,615
Services: Concessions and retail
The award-winning Chicago Sports Depot at Guaranteed Rate Field features state-of-the-art technology, including 77 video monitors, custom video stairs and four video walls.

Bacon on a Stick?

Sportservice serves bacon on a stick at Guaranteed Rate Field, a delicious treat that features two thick slices of peppery bacon served on a stick.